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FAQ Help

Browse our FAQ section for Find Answers to Common questions.
What is an unboxed perfume?

An unboxed perfume is a fragrance that is sold without its original packaging, box or sometimes the bottle cap. While the perfume itself is brand new and unchanged, it does not come in the traditional retail packaging. Unboxed perfumes are typically offered at a discounted price compared to their boxed counterparts, making them a cost-effective option for fragrance enthusiasts. It’s important to note that the scent and quality of an unboxed perfume are the same as the boxed version; the only difference is the absence of the outer packaging.

Will there be a custom fee for my orders?

In order to try and help you save customs fees, we will declare a much lower value on the courier invoice. Customer is responsible for any customs and taxes charged by their country.

What is the difference between niche perfumes and designer perfumes?
Niche perfumes are made by independent perfumers or small fragrance houses with high-quality ingredients and a focus on artistry and innovation. Designer fragrances are mass-produced for public appeal, often less expensive and more readily available, with a focus on brand awareness and marketing. The decision between them comes down to personal preference and price.
What are Collectible perfumes

Collectible perfumes refer to rare items that are produced in limited quantities, often as limited edition releases. These highly unique and sought-after fragrances feature special formulations, incorporating rare and exotic ingredients or innovative scent combinations. Once sold out worldwide, they become difficult to acquire, further enhancing their desirability and allure.

Are your perfumes authentic?
Niche Gallery stands for its authenticity for years. All of our perfumes are 100% genuine and sourced directly from authorized distributors and each order is manually checked and confirmed before send to you.
What is the shipping process?

We offer worldwide shipping via FedEx Express and Domestic couriers for UAE. you will be given option to select your shipping method at checkout page. Once your order is processed, you will receive a tracking number and link to monitor your shipment’s progress.

How long will it take to receive my order?
Orders within UAE will be delivered within 1-2 business days. International shipping times vary based on your location, and the shipping option you select on the checkout page. however you can expect to receive your order within 3-7 business days.
What payment methods do you accept?

We accept secure payment via credit/debit cards via Stripe, PayPal.

Can i order for someone else as gift?
Yes we take gift orders. you can add their address in checkout page and additionally you can write any instructions for us about your order.
Can i return my item?

Yes, we accept return or exchange under certain circumstances such as wrong or damaged item. please refer to Return Policy

How can I contact customer service?

We are available to assist you about any questions. You can contact us via our Contact Page on the website or email us at info@nichegallerie.com. 

If you can’t find the answer you’re looking for in our FAQ section,

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