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DELIVERY INFORMATION

Last updated: Oct 10th, 2023

Thank you for visiting and shopping at NicheGallerie.com. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 24 – 36 hours during weekdays. Orders are not delivered on sundays or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a day. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Domestic Shipping Policy (UAE)

We offer Free Shipping on all orders within UAE via Highway Express Courier. Orders are delivered to you same day or next day. There may be delays if the address is incomplete or not reachable phone numbers.

International Shipping Policy

Orders to Saudi Arabia will get free shipping while shipping charges for other orders will be calculated and displayed at checkout after adding the items to cart and entering correct address.

DestinationCourier ServiceEstimated Delivery Time
Saudi ArabiaSMSA Express7-11 Business Days
Kuwait, QatarAramex5-7 Business Days
International (Other)FedEx Express3-6 Business Days

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. You can use our Tracking Page to track your orders.

Cash on delivery

UAE Orders are eligible for cash on delivery payment option and additional 10 AED will be charged for handling COD option.

Customs, Duties and Taxes

NicheGallerie.com,  can’t cover any customs or taxes that may apply, we do declare a lower value on the courier invoice to help you save on fees. Please note, any additional charges (tariffs, taxes, etc.) upon arrival are the buyer’s responsibility. 

Payment Information

We accept payment through Credit Card, Debit Card, Paypal, Stripe and Paymennt.com.

Damages

NicheGallerie.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Warehouse

PHONE: +971 52 81 63 743
OFFICE: 305 Sharifa Ahmed Ali Property – Al Dhagaya
Dubai – United Arab Emirates

Contact Us

If you have any questions or suggestions about our delivery process, please contact us at info@nichegallerie.com.

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