Return & Refund Policy

Hassle-Free Return Policy

Thank you for choosing NicheGallerie.com. Our commitment to quality ensures a select range of premium perfumes. Due to the exclusive nature of our products, our return policy is designed to maintain the highest standards of customer satisfaction.

Order Cancellation

Cancellation requests for orders that have been paid are subject to an 3% cancellation fee. This is a common transaction fee for the payment.
If you decide you want to cancel your order after the item has shipped, you will be charged the shipping. After you refuse the item(s) and we receive the product back, your credit card will be credited the the paid amount minus the shipping and 20% restocking fee.

Returns

You have 3 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.

In the situation of damaged goods, customers can ask for an exchange via email or the contact number provided on the website within 3 days of delivered day. The customer has to provide an image of the damaged products while filing a complaint within 24 hours of receiving package.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 2-7 Business days, depending on your card issuer’s policies.

Eligibility

Please note that we only accept returns for valid reasons such as wrong items or items not as advertised. We do not accept returns for reasons such as change of mind, considering nature of the product. To be eligible for a return, the item must be in its original packaging and unused.

Our team reserves the right to final decision-making authority on all returns, ensuring compliance with our quality standards.

Shipping

Returns are strictly for wrong or misrepresented items. We do not entertain returns for personal preference or change of mind.

If you receive a refund, the cost of return shipping will be deducted from your refund.

We will send you a return label, which you should download and print and securely attach to the package. Then, simply drop off the package at the nearest courier location that we will provide.

Contact Us

If you have any questions on how to return your item to us, contact us.

Agreement

affiliate dashboard return policyBy making a purchase on our website, you agree to our return and refund policy.

This return and refund policy was last updated on Jul 12th, 2024.

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